Family Clinic & Urgent Care

Terms and Conditions

Healthy Choice Family Clinic & Urgent Care

Effective Date: January 1, 2015
Last Updated: February 14, 2026

1. Acceptance of Terms

By accessing or using the Healthy Choice Family Clinic & Urgent Care (“HCF Clinics,” “we,” “our,” or “us”) website, patient portal, telemedicine platform, or services, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms, please do not use our website or services.

2. Medical Disclaimer

Information provided on this website is for informational purposes only and does not replace professional medical advice, diagnosis, or treatment.

If you are experiencing a medical emergency, call 911 immediately.

3. Healthcare Services

HCF Clinics provides primary care, urgent care, preventive care, and related healthcare services.

Use of our services does not guarantee diagnosis, treatment outcome, or availability of specific providers.

4. Telemedicine Services

By using telemedicine services, you acknowledge and agree:

  • Telemedicine involves electronic communication technology
  • There are potential risks including technical failures or unauthorized access
  • You are responsible for providing accurate health information
  • You may withdraw telemedicine consent at any time

Telemedicine services are provided in accordance with applicable state and federal laws.

5. Appointments and Scheduling

Patients agree to:

  • Provide accurate and current contact information
  • Arrive on time for scheduled appointments
  • Provide advance notice for cancellations when possible

Repeated missed appointments may result in scheduling restrictions.

6. Payments, Billing, and Insurance

Patients are responsible for:

  • Co-pays, deductibles, and non-covered services
  • Providing accurate insurance information
  • Timely payment of balances

We may use third-party billing processors to facilitate payments.

7. SMS and Electronic Communications

If you consent to receive SMS communications:

You may receive messages related to:

  • Appointment reminders
  • Scheduling notifications
  • Telemedicine session information
  • Customer care updates

By providing consent, you agree:

  • Message frequency may vary
  • Message and data rates may apply
  • Reply STOP to opt out
  • Reply HELP for assistance

Mobile Opt in, SMS Consent,  and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

8. Email Communications

By providing your email address, you agree to receive service-related and, if opted in, marketing email communications. You may unsubscribe from marketing emails at any time.

9. Privacy

Your use of our services is also governed by our Privacy Policy available at:
https://hcfclinics.com/privacy-policy/

10. Website Use

You agree not to:

  • Attempt unauthorized access to systems or patient data
  • Use the website for illegal or fraudulent purposes
  • Interfere with website functionality or security

11. Intellectual Property

All website content including text, logos, graphics, and materials are owned by HCF Clinics and may not be copied or distributed without permission.

12. Third-Party Services

We may use third-party providers including:

  • Telemedicine platforms
  • Payment processors
  • Analytics services
  • Communication platforms

We are not responsible for third-party service interruptions or policies.

13. Limitation of Liability

To the extent permitted by law, HCF Clinics is not liable for indirect, incidental, or consequential damages resulting from use of our website or services.

14. Indemnification

You agree to indemnify and hold harmless HCF Clinics from claims resulting from misuse of our website or services.

15. Changes to Terms

We may update these Terms at any time. Updates will be posted with a revised “Last Updated” date.

16. Governing Law

These Terms are governed by the laws of the State of Maryland.

17. Contact Information

Healthy Choice Family Clinic & Urgent Care

Primary Location:
8700 Central Avenue, Suite 302A
Landover, MD 20785

Second Location:
6188 Oxon Hill Road, Suite 601
Oxon Hill, MD 20745

Phone: 240-438-7923

 

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