Privacy Policy
Healthy Choice Family Clinic & Urgent Care
Effective Date: January 1, 2015
Last Updated: February 14, 2026
Introduction
Healthy Choice Family Clinic & Urgent Care (“HCF Clinics,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our online services, communicate with us electronically, participate in telemedicine services, or receive care at any of our clinic locations.
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following categories of information:
Personal Information
Full name
Mailing address
Phone number
Email address
Date of birth
Insurance and billing information
Health Information
Information necessary to provide medical care, including:
Symptoms and medical history
Treatment information
Prescription information
Laboratory and diagnostic information
Insurance and payment information related to care
Non-Personal / Technical Information
Browser type
Device type
IP address
Website usage data
Pages visited and interaction time
Analytics and performance data
How We Use Your Information
We use collected information to:
Provide medical care and healthcare services
Schedule, confirm, and manage appointments
Facilitate telemedicine services
Process billing and insurance claims
Communicate important healthcare or service updates
Improve our website and patient experience
Maintain security and fraud prevention
Comply with applicable laws and regulatory requirements
SMS and Communication Privacy
If you provide consent to receive SMS messages from HCF Clinics:
SMS communications may include appointment reminders, scheduling updates, telemedicine notifications, and customer care messages
- Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
You may opt out at any time by replying STOP
For assistance, reply HELP
How We Protect Your Information
We maintain administrative, technical, and physical safeguards including:
Encrypted data storage and secure data transmission
Secure Electronic Medical Record (EMR/EHR) systems
Role-based access controls
Continuous system monitoring and security updates
Staff privacy and security training
While we use commercially reasonable safeguards, no system can guarantee absolute security.
How We May Share Your Information
We may share your information only when necessary for:
Healthcare providers involved in your care
Insurance companies and billing processors
Laboratory and diagnostic partners
Legal and regulatory compliance (court orders, subpoenas, public health reporting)
Preventing serious threats to health or safety
Your Privacy Rights
You have the right to:
Request access to your personal or health information
Request corrections to your records
Request restrictions on certain uses or disclosures
Request confidential communications
File a privacy complaint
To exercise these rights, please contact us using the information below.
Cookies and Website Analytics
Our website may use cookies and analytics tools to:
Improve website functionality
Analyze website traffic
Enhance user experience
You may disable cookies in your browser settings, but some website features may not function properly.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
Healthy Choice Family Clinic & Urgent Care
Primary Location
8700 Central Avenue, Suite 302A
Landover, MD 20785
Second Location
6188 Oxon Hill Road, Suite 601
Oxon Hill, MD 20745
Phone: (240) 553-7993